EU & Worldwide Returns
We hope you love your MERABI, however, if it's not quite right you can send it back to us for a refund.
To request a refund please visit the Returns Manager. Please note, for using this service, a fee will be deducted from your refund to cover the cost of return postage.
When using our Returns Portal you may need a printer for your label. Please attach this to the front of your package ready for drop off or collection.
If you have any issues using the Returns Manager please reach out to our Client Concierge team here.
Our portal will always offer you the most affordable rate, however, you can return your items back to us via a chosen courier/postal service. We advise you to use a trackable service and retain proof of postage for your records as we are not liable for any items lost in transit.
Please send all returns to the address below:
Nadine Merabi Ltd
Unit 6 Centenary Park
Kindly note that any Duties and Taxes paid on delivery cannot be refunded.
While Nadine MERABI does not offer exchanges at this time, our return policy allows up to 14 days to return for a refund. A new order may be placed at any time for the item you wish to have instead.