Zipper broke and I needed to be cut out of the dress
When I got the dress and tried it on, the zipper broke immediately. I tried everything to get out without damaging it, but the zipper had opened under the tab and I had to make a very embarrassing trip to the tailor to get them to cut me out of it. The dress was close fitting but definitely not too tight. It could be easily held closed with fingers or a clip without forcing it, but between the weight of the dress and the beading/sequins going right up to the seams made it hard to work the zipper easily.
I’m having the tailor install a stronger zipper in the hopes that will work. I’d really like to wear this as my 2nd look for my wedding
We are so sorry to read your 2* review.
Our SADIE is one of our bestsellers and have never had this feedback before regarding this style.
Our team cannot find any communication from yourself, so if you can please email us at firstname.lastname@example.org we would be more than happy to assist in any way possible here.
We look forward to hearing from you and getting this resolved for your special day.
All the best,