This was my 1st purchase from NM and it’s completely put me off the brand. I bought the dress for a formal night on an Atlantic crossing. The dress is ridiculously heavy so it had to go in my hand luggage. As I danced, pieces flew off the dress and scattered on the dance floor causing slip hazards for the ballroom dancers. The weight of the dress is not matched with sturdy straps, the straps stretch during wearing and surprisingly there’s no way of adjusting them and making them shorter like one would with a bra strap. At the end of the evening I had deep welts on my shoulders from the weight of the dress. I’m a tall high street size 12 and the 12 felt too big and just a bit too long, especially when the straps got longer. The fringes around the back ribs under the shoulders, kept jumping inside the top of the back of the dress, it felt weird. I have many sequinned dresses, some are heavy but this did not work for me at all.
Rated 2 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large
We are very sad to read your negative review.
Please understand as advised via email, this is a heavily beaded style and can sometimes lose beads. This is why a bead bag is provided to replace any missing beads. We also advise you to use caution with a heavily beaded style as it is very delicate.
We do appreciate your feedback and I did address this in my response to your email and advised thoroughly on the situation. We pride ourselves heavily on our customer service as it is so incredibly important to us as a brand.
We have sent you a further email but we have not received any response from you.
I do look forward to hearing back from you.