Poor Customer service
I ordered the Kira trousers in a 14 which were too big. I returned them with a quick refund. I reordered in a 12 and we’re too small. The second refund took forever. This was not due to the post service as it had arrived at your depot. I emailed twice and no reply. I ended up having to message on FB. Took near on 4 weeks to get my money back!
Rated 2 on a scale of minus 2 to 2, where minus 2 is Runs Small, 0 is True to Size and 2 is Runs Large