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WE COVER ALL DUTIES AND TAXES TO THE EU Shop Now

Delivery & Returns

WORLDWIDE DELIVERY

We ship worldwide with DPD + FEDEX. All orders can be tracked online, and require a signature upon delivery to ensure your order gets to you safely. 

DELIVERY TIMES + FEES

UK 

Economy Shipping (2-5 Business Days) - €6.00

Europe

Priority Delivery (1-3 Business Days) - €20.00 

USA

Worldwide Express (1-3 Business Days) - €20.00

Middle East

Worldwide Express (2-3 Business Days) - €20.00

Australia

Worldwide Express (2-7 Business Days) - €20.00

Rest of the World

Priority Delivery (2-5 Business Days) - €20.00

 

Worldwide returns -

We hope you love your MERABI, however if it's not quite right you can send it back to us for a refund.  For a refund we must receive the item/s back to us within 14 days of the date you received your order.

Please visit the Returns Manager to request a refund.

Please note when using our Returns Portal you will need a printer.

If you have any issues using the Returns Manager please reach out to Client Care here

Alternatively you can return your items back to us via a chosen courier/postal service, we advise you use a trackable service as we are not liable for any items lost in transit.

Please send all returns to:

Nadine Merabi, Unit F1, Longford Trading Estate, Thomas Street, Manchester, M32 0JT.

Before returning, please ensure that your order is in perfect condition and has all tags in place. All returns postage costs, including any duty and taxes (if applicable) need to be prepaid.

Please note due to health and hygiene reasons we cannot accept returns for face masks.

Refunds will be processed within 7 days.

We cover duties and taxes on all orders shipped to the UK, EU and USA. If your order is to be delivered outside the European Union and the above listed countries, you may have to pay import duty and local taxes. You should be able to find out an approximate figure from your local governments website.

For packages to Greece we are unable to cover duties and taxes, should you be charged please contact our client care team who will arrange for you to be reimbursed for this.

WORLDWIDE DELIVERY

We ship worldwide with DPD + FEDEX. All orders can be tracked online, and require a signature upon delivery to ensure your order gets to you safely. 

DELIVERY TIMES + FEES

UK 

Economy Shipping (2-5 Business Days) - €6.00

Europe

Priority Delivery (1-3 Business Days) - €20.00 

USA

Worldwide Express (1-3 Business Days) - €20.00

Middle East

Worldwide Express (2-3 Business Days) - €20.00

Australia

Worldwide Express (2-7 Business Days) - €20.00

Rest of the World

Priority Delivery (2-5 Business Days) - €20.00

 

SIMPLE & EASY RETURNS

Worldwide returns -

We hope you love your MERABI, however if it's not quite right you can send it back to us for a refund.  For a refund we must receive the item/s back to us within 14 days of the date you received your order.

Please visit the Returns Manager to request a refund.

Please note when using our Returns Portal you will need a printer.

If you have any issues using the Returns Manager please reach out to Client Care here

Alternatively you can return your items back to us via a chosen courier/postal service, we advise you use a trackable service as we are not liable for any items lost in transit.

Please send all returns to:

Nadine Merabi, Unit F1, Longford Trading Estate, Thomas Street, Manchester, M32 0JT.

Before returning, please ensure that your order is in perfect condition and has all tags in place. All returns postage costs, including any duty and taxes (if applicable) need to be prepaid.

Please note due to health and hygiene reasons we cannot accept returns for face masks.

Refunds will be processed within 7 days.

IMPORT DUTY & TAXES

We cover duties and taxes on all orders shipped to the UK, EU and USA. If your order is to be delivered outside the European Union and the above listed countries, you may have to pay import duty and local taxes. You should be able to find out an approximate figure from your local governments website.

For packages to Greece we are unable to cover duties and taxes, should you be charged please contact our client care team who will arrange for you to be reimbursed for this.

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