The service was extremely disappointing.!
I ordered the item well before Christmas but you did not despatch until a week after.
It was a Christmas Gift that arrive post Christmas, so the whole experience was ruined.
No apologies received from your Company, just excuses.!
We are so sorry to read your 1* review.
I can see you ordered on the 15th of December, this was shipped on the 22nd of December. As stated on our website, UK standard is dispatched in 2- 5 working days so this is within our time frame. This information is available to view before you place your order via our website.